Office of the Assemblies

Dear Andy,

Thank you for submitting GPSA Resolution 3, “Demanding mandatory arbitration and class action bans be removed from CASHNet and other community agreements.”

Cornell utilizes the CASHNet system to provide an option for students to make electronic payments, rather than requiring students to use cash or checks to pay tuition or other university charges.  As is typical for credit card companies and similar payment industries, the CASHNet terms of use require mandatory arbitration for any student disputes with CASHNet and also prohibit class actions by students against CASHNet. The terms do not govern a student’s legal relationship with Cornell, and Cornell does not impose similar restrictions on students in their relationships with the university.

Any student who does not wish to agree to CASHNet’s terms may make payments by cash or check to the university which will not subject the student to “mandatory arbitration” or “class action bans”.

The university constantly seeks to obtain terms and conditions for itself, as well as its students, faculty, and staff, which are progressive and fair.  However, many vendors are unwilling to create special terms and conditions in exchange for providing a targeted service such as that afforded by CASHNet. The university is very happy to accept payments that do not utilize CASHNet and do not require adherence to that company’s terms and conditions.

Sincerely,

Martha Pollack

Martha E. Pollack

President, Cornell University

300 Day Hall

Ithaca, NY 14853

Tel: 607-255-5201

www.cornell.edu